Billing
Devices
Exporting Videos
Exporting, Downloading & Sharing Videos
Embedding a YouTube Playlist into your Website
Application Programming Interface (API)
Adding a PitchHub Video or "Video Menu" to a web site
Features and Updates
Frequently Asked Questions
General Screen Interaction
Making High Quality Videos
Organization & Invitations
Promotion Codes
Scheduling
Working with Projects
Video Formats
Project Activity & Notifications
Working with Scripts - Instructions
Working with Media
Setting up a new Video Editing Order
Upload Video From URL
Managing Scripts - Add, Delete, Copy, Preview
What is ClipPress™?
Duplicating a project
Working with Studio and Teleprompter
- All Categories
- Frequently Asked Questions
- FAQ - Media
FAQ - Media
Updated
by Benjamin Norton
Images
Thumbnails
- Question: Why is the downloaded MP4 thumbnail different from the thumbnail show for the video in PitchHub?
- Answer:
- A good thing to know is that thumbnails are not stored inside the MP4 file.
- Every system (Windows, Mac, PitchHub, YouTube, Vimeo) has to define the association between the video file and a static image.
- When videos are moved between systems, the thumbnail information is not moved and so a new association has to be made in the new system.
- Answer: